Terms of Service
Welcome to ASFALA.COM ("ASFALA", "we", "us", or "our"). By accessing or using asfala.com, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree, do not use the site.
Overview
- These terms govern your use of our website and your purchase of products from us.
- Additional guidelines (such as returns or privacy) may apply to specific features or orders. If there is a conflict, those specific terms control for that feature.
- We may update these terms at any time by posting a new version on the site. Continued use after changes means you accept the updated terms.
Eligibility and Accounts
- You must be the age of majority in your place of residence to purchase from our store.
- You are responsible for keeping your account credentials confidential and for all activity under your account.
- Provide accurate, current, and complete information at checkout and in your account. Update it promptly if it changes.
Orders and Contract Formation
Your order is an offer to buy products. We may accept or decline any order. Acceptance occurs when we send a shipping confirmation email or deliver the products, whichever happens first. We may cancel all or part of an order, including for stock limits, suspected fraud, or errors.
| Stage |
What it means |
| Order placed |
We receive your order request and perform payment authorization. |
| Order confirmation |
We email a summary of your order. This is not acceptance. |
| Fulfillment |
We prepare items for shipment. We may contact you if information is missing or items are unavailable. |
| Shipment confirmation |
We email tracking details. This generally indicates acceptance of your order. |
| Delivery |
Order is delivered to the shipping address you provided. |
Pricing, Taxes, and Promotions
- Prices are shown in the currency presented at checkout and may change without notice before you place an order.
- We try to ensure accurate pricing and product information. If an error is discovered, we may correct it and cancel or refund affected orders.
- Applicable taxes and shipping fees are calculated at checkout based on your delivery address and order details.
- Promo codes or offers may have restrictions, expiration dates, or usage limits. We may cancel orders that misuse promotions.
Payments
We accept the following payment methods: PayPal, major credit/debit cards, Stripe, and Airwallex. By submitting a payment method, you represent that you are authorized to use it and authorize us (and our payment processors) to charge the full order amount, including taxes, shipping, and any applicable adjustments.
Shipping and Delivery
- Shipping options, fees, and estimated delivery windows are shown at checkout. Estimated dates are not guaranteed and may be affected by carrier delays or events beyond our control.
- Risk of loss transfers to you upon delivery to the shipping address you provide. Title transfers upon our receipt of full payment.
- Please verify your shipping address carefully. We are not responsible for delivery issues caused by incomplete or inaccurate addresses.
Returns, Exchanges, and Cancellations
- Returns and exchanges are governed by our returns policy. Items must meet the stated eligibility criteria.
- Orders may be cancelable prior to shipment. Contact support as soon as possible. Once shipped, standard return procedures apply.
Product Information and Colors
- Measurements and fit guidance are approximate. If in doubt, contact us before ordering.
- We strive to display colors accurately, but your device and lighting may cause slight variations.
Acceptable Use
- Do not use the site for unlawful, fraudulent, or harmful purposes.
- Do not interfere with site security, access data not intended for you, or introduce malware or automated scraping that degrades service.
- Do not infringe intellectual property rights or misuse reviews (e.g., posting fake, paid, or off-topic reviews).
- Do not circumvent purchase limits or abuse promotions, referrals, or returns.
Intellectual Property
All content on the site, including text, graphics, logos, product images, and software, is owned by or licensed to ASFALA and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
User Content and Reviews
- By submitting reviews or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our services and marketing, in any media, without attribution or compensation.
- You represent that your submissions are accurate, lawful, non-infringing, and do not contain personal data of others without permission.
- We may remove or refuse content at our discretion.
Third-Party Services
We may use third-party tools (e.g., payment gateways, carriers) to provide parts of our service. Your use of those tools may be subject to the third parties’ own terms and privacy practices.
Warranties and Disclaimers
- To the extent permitted by law, the site and products are provided "as is" and "as available". We do not guarantee uninterrupted or error-free operation.
- Nothing in these terms limits rights you may have under applicable consumer protection laws.
Limitation of Liability
- To the extent permitted by law, our total liability for any claim arising out of or relating to these terms, the site, or products will not exceed the amount you paid for the product(s) giving rise to the claim.
- We are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, or business interruption.
Indemnification
You agree to indemnify and hold ASFALA and our affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these terms or misuse of the site.
Privacy
Your personal information is handled in accordance with our privacy practices. Please review them to understand how we collect, use, and protect your data.
Changes to the Service or Terms
- We may modify, suspend, or discontinue any part of the site or products without notice.
- We may update these terms at any time by posting a revised version with a new effective date.
Severability
If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect.
Contact
If you have questions about these terms or an order, contact us at: [email protected].