Payment Methods
We offer secure, straightforward ways to pay for your order. All transactions are processed by trusted payment partners and protected with industry‑standard encryption.
What We Accept
| Method | How it works at checkout | What you might see on your statement | Notes |
|---|---|---|---|
| Credit/Debit Cards | Enter your card details at checkout. Some banks may prompt for an extra verification step. | ASFALA.COM or our payment partner’s name | Processed securely via our payment processors. We do not store full card numbers on our servers. |
| PayPal | You’ll be redirected to PayPal to log in and confirm payment, then returned to our site. | PayPal*ASFALA or similar | Ensure you complete the PayPal approval screen to finalize your order. |
| Stripe | Card payments are processed by Stripe in the background; no separate account is required. | ASFALA.COM or Stripe on behalf of ASFALA.COM | May require additional bank verification depending on your card issuer. |
| Airwallex | Payments may be routed through Airwallex for secure processing. | ASFALA.COM or Airwallex on behalf of ASFALA.COM | Your bank may treat this as an international transaction depending on your location and card. |
Checkout Security
- Encryption is used to protect your information during transmission.
- Card details are handled by our payment processors; we do not store full card numbers or security codes.
- If you choose to save a payment method for faster checkout, it is stored as a secure token by the processor, not as raw card data.
- Some transactions may require an extra authentication step from your bank (for example, a one‑time passcode).
Authorizations and Charges
- Your bank may show a temporary authorization or pending charge when you place an order. If an order is canceled or fails, this hold will release according to your bank’s timeline.
- For PayPal, the payment is typically captured when you confirm on PayPal and return to our site.
If Your Payment Fails
Payment failures can happen for several reasons. Common causes include address mismatches, insufficient funds, expired cards, incorrect CVV, bank security blocks, or an incomplete PayPal approval.
- Double‑check your card number, expiry date, CVV, and billing address (use the address on file with your bank).
- If prompted for verification by your bank, complete that step to finalize the payment.
- Try a different supported payment method (e.g., PayPal if your card is not going through).
- If you see multiple declines, wait a few minutes before retrying to avoid additional temporary holds.
- Contact your bank to approve the transaction if they are blocking it as a precaution.
- Still having trouble? Email us at [email protected] with your order attempt details (no card numbers, please).
Order Review and Fraud Protection
To keep customers and our store safe, some orders may be reviewed before fulfillment. We may contact you for a simple verification if needed. If we cannot verify the order, it may be canceled and any pending authorization will be released by your bank.
Refunds and Cancellations
When a refund is issued, it is sent back to the original payment method. Processing times depend on your bank or PayPal and can vary after we submit the refund.
Questions?
Our team is here to help. Reach us at [email protected].